Your first visit is a walk in the park!

 

Getting to know Dr. Chris, Dr. Peggy, Dr. Kim and Dr. Grant will be a fun and enjoyable experience for you, your child, and us. We will review your child’s history, and make sure you are comfortable with our procedures and staff. Below are several questions that you may have before your first visit.

 

Dr. Chris and the American Academy of Pediatric Dentistry recommends a child’s first visit be completed by their first birthday.

  • What should I bring on my first visit?

    On your first visit to our office, please bring your insurance card and our First Visit Packet already completed.

     

    Your insurance determines your deductible.  Any amount not covered by your insurance will be due that day.

     

    Please download and print our  Welcome Packet

  • Do you accept dental insurance?

    We accept most insurance plans and as a courtesy, we will submit your insurance claim for you.  The portion that is not covered by the insurance company is your responsibility and due at the time of service. If payment is not met in full at time of services, then a statement will be sent to you and will reflect a service fee.

     

    It is a benefit to you to know and understand what your insurance benefits are, including deductibles and co-pays. Regrettably, we do not dictate insurance policies and can only work with them. We will make every effort

    to help you understand what your coverages are.

  • What can I expect to pay for our visit?

    We would be happy to discuss fees and insurance with parents prior to the first visit in our office.

     

    Our receptionists will discuss this with you, and answer

    any questions you may have prior to making your first appointment.

  • My child may be nervous. Can you help?

    It is quite normal for children to be anxious about their first visit to the dentist.  Pediatric dentists have special training in helping anxious children feel secure during treatment. Also, pediatric dental offices are designed to make children feel comfortable. Even though kids may not like having their teeth cleaned or examined, there is a good chance they will be able to watch their favorite television show or movie on a nearby monitor. Staff members choose to work in our pediatric dental practice because they enjoy working with children.

  • We have several children and scheduling is important to us. Do you run on time, and will you see all my children at once?

    Seeing several children in one family at the same time is never a problem for our staff.  We know that our parents have busy schedules, and we do our best to stay on  schedule at all times.

© 2016 Carmel Valley Pediatric Dentistry & Orthodontics  Chris Pham, DDS  |  Peggy Fard, DDS  |  Kim Lugtu, DDS  | Mark  Macaoay, DDS |  Richard Grant, DDS